Identify interaction flaws early
De-risk your design by identifying weaknesses in usability. Pinpoint areas for design improvement and optimization. Uncover areas for innovation.
Do you need to increase uptake?
Work more efficiently?
We create innovative products and services
for your customers, users and clients.
What we do for you
We create remarkable experiences
From web portals and mobile apps, to enterprise software and service design - digital or physical, we deliver to the most critical challenges: making experiences useful, usable, and enjoyable.
Global UX Design &
CX Research Reach
Work with us from anywhere
With offices located in London, Cambridge, UK and Toronto, Ottawa, Canada our firm's collaborative UX design culture enables us to add greater value to your initiatives.
Great products and services experiences meet real human needs. That's why we rely on introducing key stakeholders throughout every stage of the experience design process for your hardware, software, service, mobile application or portal.
Who We Are
User Experience & Service Design Experts
Akendi brings together strategy, research, design and testing expertise all under one roof to help you enhance user and service experiences across multiple experience points.
Videos & Talks
From UX fundamentals
to deep insights into the customer experience, learn from our multi-disciplinary team.
How We Do It
Experience Thinking™ sets us apart
To make a great idea a success in the hands of users, customers and clients, we elevate your product development process by involving users as meaningful contributors early in the user experience design cycle.
Certified in User Experience Design, Usability Testing & User Research.
We help take the guesswork out of the design process by validating user experience designs through research and testing with real users. This ensures you have a clear picture before any ideas reach the build stage.
From start-up ventures to Fortune 500 companies, we have created success across a wide range of industries.
Our Industry Expertise
Our UX expertise is deep and diverse
Akendi has extensive industry specific UX expertise in SaaS, Mobile, Finance, Customer Portals & Intranets, Government, Non-for-Profit and more.
UX Training & Certification
We offer training plus certification in user experience design and research.
Travel Technology Conference
Leo Poll will outline what it takes to test your site to perfection.
Our whitepapers share useful and practical insights into customer and user experience creation.