Every product and every service comes with an experience. The difference between an intentional user experience or customer experience and an accidental one can mean the difference between a company's success or its failure. Akendi delivers intentional experiences, usability research, user experience, product and web strategy.
At Akendi, we are passionate about the creation of intentional product experiences and user experiences whether those experiences involve web, mobile user experience, to product, service and spatial interactions
Work with us to product strategize, conduct user and field research, user experience design, customer experience design, usability testing, validation of all aspects of the experiences that your organization delivers
Our robust user experience research and customer experience design approach results in intentional experiences that meet real customer, citizen and user needs. Every time.
USER & CUSTOMER RESEARCH

- Customer & User Personas
- Focus Group Research
- Scenario & Task Analysis
- Ethnographic Research
USER EXPERIENCE DESIGN

- Mobile UX Design
- Web Portal Design, Intranets
- Corporate Communications
- Wayfinding Design & Signage
USABILITY CONSULTING

- Usability Testing
- Eye-Tracking Studies
- Usability Review & Evaluation
- UX Training: 25 Feb-1 Mar, 2013
portfolio
User & Customer Research

Experience Training
Experience Design

 

Usability Consulting

Industry Expertise
Experience Strategy

Experience Thinking™

 

About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience design & product innovation strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.

Industry leading firm in User Experience Design, Customer Experience Design, Usability Testing, Customer Portals, Web Portals, Intranets & Customer Portal Design, User Experience Firm, Usability UK Consultants & Usability Companies: London, Manchester, Birmingham, Bristol, Cambridge, Amsterdam, NL.







Akendi - Toronto, Canada
30 Duncan Street, Ste 203
Toronto, ON, Canada.
t: +1.416.855.3367 x0

Akendi - Ottawa, Canada
375 Richmond Road
Ottawa, ON, Canada.
t: +1.613.688.0906 x0

e: contact@akendi.com






Akendi - Cambridge, UK
St John's Innovation Centre
Cowley Road
Cambridge, CB4 0BS
United Kingdom
t: +44 (0)1223 853907

e: contact@akendi.co.uk


Registered in England & Wales under number 8315238.





Registered in England & Wales under number 8315238.        © Akendi 2013. All rights reserved.