Every product and every service comes with an experience. The difference between an intentional user experience or customer experience and an accidental one can mean the difference between a company's success or its failure. Akendi delivers intentional experiences, usability research, user experience, product and web strategy.
At Akendi, we are passionate about the creation of intentional product experiences and user experiences whether those experiences involve web, mobile user experience, to product, service and spatial interactions
Work with us to product strategize, conduct user and field research, user experience design, customer experience design, usability testing, validation of all aspects of the experiences that your organization delivers
Our robust user experience research and customer experience design approach results in intentional experiences that meet real customer, citizen and user needs. Every time.
USER & CUSTOMER RESEARCH

- Customer & User Personas
- Focus Group Research
- Scenario & Task Analysis
- Ethnographic Field Research
USER EXPERIENCE DESIGN

- Mobile UX Design
- Web Portal Design, Intranets
- Product, Industrial Design
- Wayfinding Signage
USABILITY TESTING

- Usability Testing
- Eye-Tracking Studies
- Usability Review & Evaluation
- Human Factors Analysis
EXPERIENCE STRATEGY

- Experience Thinking
- Web Portal Strategy
- Web Portal Governance
Web Usability for Business
User & Customer Research

Experience Training
Experience Design

 

Usability Testing

Industry Expertise
Experience Strategy

The Akendi Approach

 

About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience design & product innovation strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.
Industry leading firm in User Experience Design, Customer Experience Design, Usability Testing, Customer Portals, Web Portals, Intranets & Customer Portal Design, User Experience Firm, Usability Consultants & Usability Consulting for Companies: London, Manchester, Liverpool, Birmingham, Cambridge, Bristol, Oxford, Reading, Southampton, England, UK.
Contact us for more information:
e: contact@akendi.com
m: London, United Kingdom.
© Akendi 2012. All rights reserved.