About Akendi
Akendi is a customer research, user experience design & product strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions.
We uncover deep insights about customer & user behaviour, combine this knowledge with experience design and architect the experience to meet organisation, customer and user goals.
The result is intentional product & service experiences that enable organisations to engage users and provide remarkable customer experiences.
Our industry expertise includes technology, mobility, government, health, and non-profit, and we hold academic designations in Human-Computer Interaction, Cognitive Psychology, Information Science, Industrial Design, Fine Arts and Digital Product Design.
Akendi is in Cambridge, UK, and Toronto & Ottawa, Canada
More information about Akendi can be found in the corporate overview [pdf].
Our Affiliations
Several Akendi consultants are members of the UPA, the global body for usability professionals. The UPA regularly runs events and international conferences on usability in industry: UPA site
Let's Talk!
Reach us at contact@akendi.com or 01223 853907 for questions and more information about how we help optimize your user experience design, customer experiences, digital product design, or wayfinding design.
