Telecommunications
In the telecommunications industry, “five-nines” up time is a table stake. The design of telecommunications hardware, software, management interfaces and services plays a significant role in minimizing errors by users and operators that can lead to frustration and customer attrition.
Akendi is experienced in working with telecommunications service providers and equipment manufacturers to ensure that telecom systems, devices, and user interfaces work as-intended in the hands of operators and users, and that telecommunications services meet customer expectations.
Telecom User Experience Projects
Some of the telecommunications products that we provided experience design for include:
- Carrier Network devices (hardware, software)
- Network Device & Network Management Systems
- Mobile Computing
- Touch screen GUI
- Phone GUI
- Soft phone skins
Usability Research & Experience Design Services
Akendi provides these services to telecommunications product manufacturers:
- Mobile User Experience
- GUI Design (J2EE, .NET, C#, Flash, WinMo, Android, iOS)
- Mobile Usability Testing
- 10 day CXS Certification Program
Let's Talk!
Reach us at contact@akendi.com or 01223 853907 for questions and more information about how we help optimize your user experience design, customer experiences, digital product design or wayfinding design.
