Business Software UX Design
Businss software, SaaS and mobile applications that are “intuitive” make it easy for users to achieve their goals and create customers who remain loyal to your organisation. In contrast, business applications that are difficult to use cause frustration, put strain on your support and are more likely to send users away to evaluate competitive alternatives.
Akendi helps create positive experiences for users of business applications, customer & web portals. Our research and design expertise helps you deliver applicaotions that will increase users’ satisfaction, usability and efficiency.
The ROI benefits include lower support costs, increased customer loyalty, and greater long-term relationships as satisfied users upgrade and acquire more products from a trusted company.
User Experience Design
We research your users and your business goals that can be captured as user personas and usage scenarios.
During this customer and user research we use contextual inquiry, interview techniques and observation to identify the behaviour of your users with the (intended) product experience.
After this critical phase, we create concept designs of the users’ experience with the product or service. Through an iterative design process, we design user experience prototypes to test with end users.
Our final user experience design specification will be based on your users’ feedback and their habits. We prioritize the ux design trade-offs within the context of your user and business requirements.
Business Application UX Design Experience
Our business user interface design experience encompasses:
- Mobile applications
- Business-to-Business applications
- Software as a service (SaaS)
- Customer Portals
- Web, Enterprise Portals and Intranets
- Social media applications
- E-commerce solutions
- Embedded software
- Enterprise applications
- Out-of-the-box software products
- CXS Certification Program
Let's Talk!
Reach us at contact@akendi.com or 01223 853907 for questions and more information about how we help optimize your user experience design, customer experiences, digital product design, or wayfinding design.
