Usability Consulting
Users who find a product, mobile app or website intuitive to use and need less support and remain loyal to your organisation. In contrast, frustrated users are more likely to evaluate competitive alternatives and put strain on your support resources.
Akendi helps to ensure positive user experiences for products and applications – from software to hardware, websites to mobile apps. Our research and usability expertise helps organisations to prevent frustration and increase users’ self-sufficiency.
The results include lower support costs, increased customer loyalty and user effectiveness and greater long-term revenue as satisfied users upgrade and purchase additional products and services.
Usable & Useful
Through our customer and user research and usability testing we will deeply understand your users and uncover the root cause of key usability issue. Our usability design recommendations will be pragmatic and prioritized to fit your project constraints.
Usability Analysis & Evaluation
Our usability consulting and analysis experience encompasses:
Let's Talk!
Reach us at contact@akendi.com or 01223 853907 for questions and more information about how we help optimize your user experience design, customer experiences, digital product design, or wayfinding design.
