Contact Us

Website Design & Web Portal Design

Effective website design and web portal design will deliver the right information to the right people.

Connect your audience to the information, resources, and people they need through strategic website design and web portal design.

Strategic website design and web portal design can address challenges and issues that impede your business. Making sure that your prospects, members, and clients can access what they need when they need it is key.

Top 3 website and customer portal UX Challenges

We help our clients solve a host of challenges. No matter what challenges you face, we strive to meet your organisation’s goals without compromising your user’s experience. This is achieved through our exclusive Experience Thinking approach and calculated efforts in strategy, research and design.

“We’re receiving a lot of negative feedback regarding our website. Can you help us fix it?”

Web Developer,
Technology Firm

Portal Information Architecture Interaction Design Visual Design

“Our bounce rate is way too high. Can you help us improve this?”

Chief Information Officer,
Government Agency

Web Personas & Scenarios Visual Design Responsive Design

“There are staff in 4 groups who work on the web, yet no one is really accountable. We need direction!”

Director,
Financial Services

Web Governance Portal Strategy Accessibility

Web Portal Design

Web portal design must be carefully planned and take into account both your organisation’s goals and the goals of your users. We can help you create an effective portal to accomplish your key tasks, whether it’s to share critical information, encourage self-service or improve decision making. Effective web portal design is more than best guesses it is based on your unique organisation and staff needs.

We can help you

  • Personalize portal experiences
  • Make it easy to complete tasks
  • Help people find what they want
  • Increase conversion rates

Web
Portal
Strategy

Create innovative web portal strategies that reflect organisations' goals, product values and corporate culture.

Web
Portal
Governance

Serve your customer service department well through good governance.

Web
Personas

Understand your customer’s goals, motivations, and behaviours through personas.

Web user
research

Uncover what your customers really need from your site.

Card
Sorting

Involve the customer; organise your content so they find it easy to locate.

Information
Architecture

Create IA that’s meaningful & purposeful for better user experiences.

Interaction
Design

Ensure fast navigation & a seamless experience by designing for your user’s key tasks.

Web
Accessibility

Ensure your content is accessible to everyone, regardless of ability.

Responsive
Design

Adapt your website for optimal viewing on multiple screens & devices.

Visual Web
Design

Deliver tangible brand and business benefits through great design.

Eye
Tracking

See through the eyes of your user for website design improvement and innovation.

Web Usability
Review

Take advantage of a Usability Expert Review to guide website improvements.

Web Usability
Testing

Identify priority areas for design innovations and improvements.

Web
Development

Leverage our top-calibre design & development team.

Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

Balancing Business Requirements

Watch the video
01:29

What our clients are saying

“Great info on mobile UX design that I can apply in my job”

Participant,
Mobile UX Design Training

Events

Feb/Mar, 2018
UX Training & Certification in London, register now!

What we do

Whether digital or physical, we
answer the most critical questions
about your product:
Is it usable? Is it useful?
Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.

What we do

Whether digital or physical, we answer the most critical
questions about your product:
Is it usable? Is it useful? Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

Partners in your success
Successful design leverages the power of participatory user, client and customer research in a real-world context. The result is the creation of innovative products and services that people want, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.