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Information Architecture

Create meaningful information architecture for better user experiences

A great information architecture (IA) enhances information access, relevancy, and usefulness, enabling your users to quickly and easily find what they’re looking for on your website or web portal. Based on our deep industry expertise and extensive information architecture experience, we research, organise and structure your information clearly and purposefully. Our process ensures you deliver an overall positive experience and enable users to successfully complete their tasks.

ENHANCE FINDABILITY in ia

Based on rigorous processes and industry best practices, we create effective information architecture that improves access and usability – solutions that reduce ‘information overwhelm’ especially for content heavy sites.

SCALABLE INFORMATION ARCHITECTURE

We create robust, highly scalable information architecture to help you improve your organisation’s ability to develop and maintain your content over time as your site grows and changes.

where to start

In information architecture, we begin by understanding your business goals, requirements, and vision information needs for your website or portal.

We then typically conduct card sorting research. Using open and closed card sorting techniques, we work with representative end-users to analyze and organise information into content groups that make sense to your customers.

Before commencing information architecture development we usually also conduct content inventories and content gap analyses.

TIMING
The typical duration of IA development is 2-6 weeks.

how we do it

Once we understand our users, tasks and content, we look at the content from both top down and bottom up angles to devise the best structure for the content.

We look at content management and conduct a content inventory analysis with a long term point of view to allow the information architecture to be scalable in the future.

We then architect how to structure the content of the site to best allow users to flow through their tasks.

WHAT YOU GET WITH IA

The final information architecture of your website or web portal that provides a content hierarchy that best meets your organisation, information and user goals.

Ultimately, a successful information architecture will result in lower support costs, lower content management cost, lower drop off rates, increased customer self-sufficiency and happy users.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

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What our clients are saying

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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testingexpertise all under one roof.

Our XT Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hardwork and creativity.