Contact Us

UX Whitepapers

Understand an issue. Realize a problem. Answer a question.

Offering opinion and insight on both foundational and cutting-edge topics, Akendi’s whitepapers are free to download and enjoy.

Making the Inaccessible Accessible

Making the Inaccessible Accessible

Author: Jen Hennings

Imagine you’re 18 years old, you’ve grown up surrounded by all of the amazing technologies that have marked this generation: smartphones, tablets, computers, game consoles, etc. You have the entire world at your fingertips.

Download
Four traps UX practitioners should know

Four Traps UX Practitioners Should Know

Author: Michelle Brown

There is a wealth of knowledge and research from psychology to economics that has a lot to teach UX practitioners about how to conduct research, how research will be received, and above all: traps to avoid.

Download
7 Reasons Audio will Save Mobile UI User Experience Design

7 Reasons Audio Will Save Mobile User Experience Design

Author: Patrick Noonan

In the early days of the internet, limitations in hardware made it impossible to depend on audio to deliver critical information.

Download
User Experience & Customer Experience Lifecycle Strategies

End-to-End Experience Lifecycle Strategies

Author: Tedde van Gelderen

While most organisations are familiar with concepts such as “user experience” and “brand experience”, few realize that there are in fact six different types of experience to consider.

Download
Managing User Involvement

Managing User Involvement in Product Dev.

Author: Tedde van Gelderen

Before we examine the tools needed to successfully incorporate user feedback into a product development cycle, we must first look at the typical product development process to understand why user feedback is often poorly gathered.

Download
User Personas Research Explained

User Personas & User Scenarios Explained

Author: Tedde van Gelderen

A persona is a stand-in or proxy for a unique group of people who share common goals and needs with respect to the use of a product, website or service (the experience).

Download
Leo Poll
President Akendi UK

Start the journey to better experiences! Our experience thinking approach is just the beginning.
How can we help you?

Leo Poll
President Akendi UK
contact@akendi.co.uk

Our UX & SD Work

View how we’ve created Intentional Experiences.

Customer Personas

Watch the video
01:58

What our clients are saying

“This is the preliminary thinking and research that gives factual metrics to produce better design.”

Participant,
IA Research Training

What is Usability?

Watch the video
00:51

What we do

Whether digital or physical, we
answer the most critical questions
about your product:
Is it usable? Is it useful?
Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.

What we do

Whether digital or physical, we answer the most critical
questions about your product:
Is it usable? Is it useful? Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

Partners in your success
Successful design leverages the power of participatory user, client and customer research in a real-world context. The result is the creation of innovative products and services that people want, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us from anywhere
We work with clients from around the world.