UI UX Design User Experience Research
User Experience Research
Optimize the digital user experience by crystallizing user needs and goals.
A digital application is only as successful those who use it. Let’s understand your product’s user needs and goals through user experience research. We’ll work closely with your team to provide specific user insights that are actionable during experience design and development.
research
- Who are our users and what are their journeys?
- What are our digital product users’ characteristics and behaviours?
- What are their context of use and user goals?
Ready for a free consultation?
+44 (0)1223 853907 (UK)
contact@akendi.co.uk
What you get
- An indepth research report that captures the user experience research findings in an engaging form that can be shared throughout your organization.
- The results will be a reference to keep users top-of-mind during planning, design, and development of your software UX.
- Clarity on who your digital product’s users are and what they need to be successful in using the product or service.
- Validation of assumptions about your users; clarity on their tasks, their journeys; and new insights into opportunities to delight them.
How we do it
- Starting with discovery workshops, we’ll work closely with your team, stakeholders, and staff to understand what they already know about the digital product’s users.
- We’ll conduct user experience research to gather qualitative and quantitative data about your users. This may include survey research, interviews, ethnographic research, focus groups, card sorting and analytics, and others.
- We will present our user experience research findings in the form of a visualization that brings the users to life and focuses designers and developers around user needs.
What you get
You’ll benefit from our deep experience as user researchers. You get:
You’ll benefit from our deep experience as user researchers. You get:
- An indepth research report that captures the user experience research findings in an engaging form that can be shared throughout your organization.
- The results will be a reference to keep users top-of-mind during planning, design, and development of your software UX.
- Clarity on who your digital product’s users are and what they need to be successful in using the product or service.
- Validation of assumptions about your users; clarity on their tasks, their journeys; and new insights into opportunities to delight them.
Ethnographic
Customer
Focus Group
Clients we've helped with Experience Research
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
