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AI powered eXperience design
Cambridge - Summer 18

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AI powered eXperience design

Artificial Intelligence has great potential to improve the experience of devices, applications and services by giving customers and users what they need, in the right form when they need it. However, successful AI applications require intimate knowledge of what customers and users need and in what form.

In this workshop participants will learn how to elicit and model customer/user requirements as a basis for successful AI implementations.

This is an intense hands-on workshop with a maximum number of 6 participants. We are looking to hold this workshop in summer and will pick a final date in consultation with all participants.

AI powered eXperience design
Summer '18

What You Will Learn

In this workshop, you will acquire up-to-date knowledge and skills to:

  • conduct user research to streamline AI learning.
  • apply state-of-the-art UX techniques to AI powered interfaces.
  • model information/functional needs.
  • speed up development for AI applications through rapid prototyping.
  • apply interaction design principles to AI interface design.
  • integrate AI applications into the overall experience.

 

Several hands-on exercises will be used throughout the workshop.

Course Outline

Introduction

  • Current and future roles for AI in Experience Design
  • AI tech push vs UX pull, how to get the balance right.
  • Economics of AI powered experiences.
  • AI, Big Data, IoT and humans.

AI Experience Thinking

  • Back to the drawing board: Business, customer and user requirements.
  • AI tech push vs UX pull, how to get the balance right.
  • Blending AI into a consistent customer/user journey.

Information Design

  • Eliciting customer/user and information needs.
  • Where to apply (and where not) AI.
  • Product/service roadmaps and AI powered Information Architectures .
  • Mapping customer and user information needs.

Interaction Design

  • Conversational Interfaces.
  • AI powered 'fluid' Interaction Design.
  • Rapid prototyping for AI power interaction design.

Workshop duration

1 day, 9:30 – 17:00 full day session with a one-hour lunch break.



Accreditations

Akendi accreditations
AI powered eXperience design
Summer '18

Is this workshop right for me?

If you are a senior manager who is interested to learn how UX can help you organisation become more competitive or have taken the first small steps and would like to learn how to accellerate the introduction of UX thinking into your organisation then this course is for you. No specific knowledge of UX is required but we do restrict access to the workshop to those with either decision makers themselves or are in a key position to influence core decision makers in their organisations. As such we reserve the right to not accept registrations if a participant does not fall into either category.


Cancellation Policy

We understand that the unexpected does happen sometimes. If you need to cancel your course then we will issue a full refund if you request a cancellation more than 4 weeks in advance of the start of your course(s). We provide a 50% refund for cancellations between 4 and 2 weeks before the start date of a course. No refunds when cancelling within 2 weeks of course start date. Instead of a refund we can also register you, at our discretion, for our courses at a later date, in which case no refunds will be given if the rescheduled course is cancelled. When paying by invoice, a credit note will issued for refunds. Clients will need to settle any amounts outstanding on accounts if in debit. Akendi will transfer any amounts outstanding within 30 days if a client's account is in credit after application of a credit note.

In the unlikely event that we do not attain a minimum class size of 4 participants we will need to cancel the course. If this happens then we will inform participants 5 or more business days in advance of the course and we will issue a full refund to all registered participants or re-book your course to a later date if preferred. Akendi is not responsible for any travel or other costs incurred as result of a cancellation.

Copyright and recording

All Akendi course materials are copyrighted and owned exclusively by Akendi UK Ltd. Each participant of our training courses agrees not to copy, modify or publish training materials and handouts.

Akendi does not allow any audio / visual recording of any kind in our training sessions.


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What past attendees have said

“It increased my ability understand challenges faced by designers and app creators.”

Participant,
Interaction Design

WE HAVE SUCCESSFULLY TRAINED OVER
2580
Practitioners in UX Design, Research & Testing
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Questions? Check our FAQ, Email or Call Us on: +44 2035986425

Certifications

User experience Specialist™ (CXS™) Certification

User Experience Designer™ (CXD™) Certification

User experience Researcher™ (CXR™) Certification

Certification Course list

Introduction to User
Experience Design
& Experience Thinking
Information Architecture
Interaction Design
Visual Design for User Experiences
Service Design
User Experience Research
Experience Mapping
Usability Testing
Days
  • 9
  • 5
  • 5

Certifications

User experience Specialist™ (CXS™) Certification

This is our full program. Courses cover research, design and testing to give the UX specialist a deep and comprehensive understanding of UX process and the skills to apply it.

This course includes 9 full days of training and a 3-hour certification exam.

User Experience Designer™ (CXD™) Certification

This is our design program. Courses cover experience design to give the UX designer a deep and comprehensive understanding of UX design process and the skills to apply it.

This course includes 5 full days of training and a 3-hour certification exam.

User experience Researcher™ (CXR™) Certification

This is our research program. Courses cover research and testing to give the UX researcher a deep and comprehensive understanding of UX research process and the skills to apply it.

This course includes 5 full days of training and a 3-hour certification exams.

Certification Course list

Introduction to User Experience Design
& Experience Thinking
Information Architecture
Interaction Design
Visual Design for User Experiences
Service Design
User Experience Research
Experience Mapping
Usability Testing
Days
  • 9
  • 5
  • 5