Better insights + better process = better outcomes
Enhancing the experience you deliver can make healthcare a platform for empowering patients and improving people’s lives.
The Challenge
The risks are high and resources are scarce.
Regulatory compliance, tight budgets and patient safety concerns can be overwhelming barriers to change. A good, proven process helps offset the risks — freeing you up to transform, streamline and deliver with maximum impact.
Our recommendations
Be patient centred
Start with thorough and reliable insights to better understand the kind of experience your patients and stakeholders expect.
Recommendation 01
Our recommendations
Trust good process
Rely on a proven approach that combines design and research for responsible, strategic and evidence-informed decisions.
Recommendation 02
Our recommendations
Gain clear improvements
Create a roadmap for change that will allow you to make the greatest gains with the least disruption.
Recommendation 03
Healthcare UX design is highly specialized and requires deep domain knowledge. Organisations need a partner with experience who can ramp up quickly.
Leo Poll
President, Akendi UK
Healthcare clients we've helped
Healthcare clients
we’ve helped
AstraZeneca
GSK
MedAvail
MyMeds&Me
NHS
Nuance
Roche
Siemens
Show
me projects
Akendi has done
in…
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
