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AI Persona Research

Keep your AI users at the centre of AI UX strategy and design.

An AI can be a powerful tool for productivity, collaboration, and engagement building – when your audience feels good about using it. That’s the power of AI personas! We’ll work with you to develop these personas that keep your users front-and-centre during the planning, design, and development of data-driven AI solutions.

AI Persona research

questions answered

  • Who are our AI personas and what are their information needs?
  • What are our AI users’ characteristics & behaviours?
  • How do our AI users’ needs change ovet time?

Ready for a free consultation?

+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • A visualization of AI personas that can be easily shared throughout your communications and development organizations.
  • This tangible reference keeps AI users “real” and top-of-mind during strategy, design, and development activities.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about AI users; clarity on their needs; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged.
Akendi

How we do it

  • Through in-depth workshops, we’ll collaborate with your internal stakeholders and staff to capture their insights into the current AI solution usage and structure.
  • We’ll then conduct user research with your AI users, gathering both qualitative and quantitative data through interviews, consultations, and surveys – validating assumptions and gaining new insights.
  • Finally, we’ll create AI personas that represent each type of AI user in a highly visual, engaging way that captures the key characteristics of each persona type.
Akendi AI Personas Research Akendi AI UX Personas Research Akendi AI Personas Research

What you get

You’ll benefit from our deep experience as AI persona researchers and designers. You’ll get:

You’ll benefit from our deep experience as AI persona researchers and designers. You’ll get:

  • A visualization of AI personas that can be easily shared throughout your communications and development organizations.
  • This tangible reference keeps AI users “real” and top-of-mind during strategy, design, and development activities.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about AI users; clarity on their needs; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged.

Learn more?

Download and share with your team.

Explore other types of experience mapping and persona research

Customer Journey MappingCX Journey
Mapping
web personasWeb
Personas
Service prototypingService
Prototyping
customer personasCustomer
Personas

Learn more?

Download and share with your team.


Clients we've helped with experience research

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Clients we've helped with Experience Research

Telecom

BT

EE

Gamma

Ooredoo

Saudi Telecom

Telecom Italia Group

Healthcare

AstraZeneca

Careworks

GSK

MyMeds&Me

NHS

Roche

Siemens

Finance & Insurance

Aviva

Lending Stream

Nester

nGage

Royal Bank of Scotland

Riyad Bank

Government & Public Service

Dwr Cymru Welsh Water

HMRC

NHS

The Cabinet Office

Education

MacMillan

Pearson College

St. Mary's University

University of Leicester


Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.