— Get in touch with us

AI UX Research

Get to deeply know your users and how they use your AI/ML/data science based application.

Creating user-centred AI is simpler when you understand who the users are and how they behave. We’ll work with you to conduct AI UX research that uncovers specific insights into your AI audience - be they customers, users or partners.

Akendi AI User Researchers

questions answered

  • Who are your AI users, what are their goals?
  • When is your audience using your AI products, and what are their experiences?
  • What insights do our stakeholders expect to recieve from our analytics?

Ready for a free consultation?

+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.
Akendi

How we do it

  • Begin with AI discovery workshops to capture the knowledge your stakeholders and staff already have about your AI users.
  • Conduct AI UX user research to gather both qualitative and quantitative data. This may include interviews, survey research, ethnographic research, focus groups, card sorting, data analytics, and others.
  • Present the UX research findings in a visual format that brings your audiences to life and informs design and development.
Akendi AI UX Researchers Akendi AI User Research Akendi AI User Researching

What you get

You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:

You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:

  • Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.

Almost ready?

Download and share this sheet with your team…

Explore more experience research

Akendi ethnographic researchEthnographic
Research
Akendi user experience researchUX
Research
Akendi customer researchCustomer
Research
Akendi focus group researchFocus Group
Research

Almost ready?

Download and share this sheet with your team…


Clients we've helped with experience research

View all clients


Clients we've helped with Experience Research

Telecom

BT

EE

Gamma

Ooredoo

Saudi Telecom

Telecom Italia Group

Healthcare

AstraZeneca

Careworks

GSK

MyMeds&Me

NHS

Roche

Siemens

Finance & Insurance

Aviva

Lending Stream

Nester

nGage

Royal Bank of Scotland

Riyad Bank

Government & Public Service

Dwr Cymru Welsh Water

HMRC

NHS

The Cabinet Office

Education

MacMillan

Pearson College

St. Mary's University

University of Leicester


Our approach
Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.