AI UX Research
Get to deeply know your users and how they use your AI based application.
Creating user-centred AI is simpler when you understand who the users are and how they behave. We’ll work with you to conduct AI UX research that uncovers specific insights into your AI audience - be they customers, users or partners.
questions answered
- Who are your AI users, what are their goals?
- When is your audience using your AI products, and what are their experiences?
- What insights do our stakeholders expect to recieve from our analytics?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
- Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
- Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.
How we do it
- Begin with AI discovery workshops to capture the knowledge your stakeholders and staff already have about your AI users.
- Conduct AI UX user research to gather both qualitative and quantitative data. This may include interviews, survey research, ethnographic research, focus groups, card sorting, data analytics, and others.
- Present the UX research findings in a visual format that brings your audiences to life and informs design and development.
What you get
You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:
You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:
- Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
- Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
- Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.
Explore more experience research
EthnographicResearch
UXResearch
CustomerResearch
Focus GroupResearch
Clients we've helped with Experience Research
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
