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Intranet Strategy

A plan to ensure your intranet is well used and well loved

A strategically planned intranet can unite an organization, foster collaboration, and increase organizational IQ – let’s make it happen in your workplace! We’ll work with you to discover the role that your intranet can and should play, and will define how to do that with an intranet strategy

Akendi intranet strategy

questions answered

  • What do our users & partners really need from an intranet?
  • Why is our intranet failing? Why don’t people use it?
  • How can we get the organization on board with an intranet strategy?

How we do it Timing: 3 - 5 weeks

Our Experience Thinking™ framework provides the basis for measuring, planning, and aligning an intranet across four key quadrants: Brand, Product, Content, and Service.

  • Through interviews and workshops, we’ll engage your stakeholders – including managers, staff, and partners – in meaningful discussions about the value and purpose of an intranet. .
  • We’ll audit your intranet to determine what works, what doesn’t, and what’s missing
  • We’ll develop an intranet strategy that aligns organizational goals – such as increasing productivity – with user expectations and needs.
Akendi intranet strategy Akendi intranet strategy Akendi intranet strategy

What you get

You’ll benefit from our deep experience in intranet strategy. You’ll get:

  • A guidebook that captures the vision, mission, and objectives for the intranet. This serves as a reference document for all stakeholders to leverage across the organization.
  • The information you need to make the right decisions about an intranet initiative.
  • Clarity on what your internet needs to be, where to invest, and how to roll out a successful intranet.
  • A roadmap defining what your organization will want to align to support and onboard users to an intranet initiative.

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Explore other experience strategies

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Mobile StrategyMobile
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Clients we've helped with experience strategy

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Clients we've helped with Experience Strategy





Finance & Insurance



Global Analytics


Government & Public Service

NR Can

Treasury Board of Canada

York Region






Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.