Web Design Web Usability Testing
Web Usability Testing
Uncover what users experience
A website that’s truly effective for users can increase uptake, reduce abandonment, improve brand recognition, and minimize support calls. We’ll work with you on web usability testing to give you confidence and direction as you launch or re-launch your website.
experiences validated
- Is the website easy to use and easy to navigate?
- Will users easily find information and complete their user journeys?
- Will visitors enjoy the website, feel good about the brand, and recommend to others?
Ready for a free consultation?
+1 866.585.1660 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A full analysis of the quantitative and qualitative test data.
- The root causes of each usability issue found and the usability best practices to follow.
- Practical, prioritized design recommendations for website usability improvements.
How we do it
- Consult with your stakeholders to understand needs, goals, and challenges for the website usability testing study.
- Create the test protocol and determine the research metrics, recruit participants, and conduct the test session with each participant.
- Provide an analysis of the test results that is clear, actionable for designers, and easy to communicate to others stakeholders in your organization.
What you get
You’ll receive a comprehensive website usability testing report. It will assess the quality of your site’s experience in the hands of users, and will include:
You’ll receive a comprehensive website usability testing report. It will assess the quality of your site’s experience in the hands of users, and will include:
- A full analysis of the quantitative and qualitative test data.
- The root causes of each usability issue found and the usability best practices to follow.
- Practical, prioritized design recommendations for website usability improvements.
Intranet
UI UX
Service
Clients we've helped with Experience Testing
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
