UX Design for AI UX Strategy for AI
UX Strategy for AI
Effectively Integrate Data Science Research and AI Modelling into your UX strategy plan
Traditional Qualitative and Quantitative research techniques can give powerful insights on your customers and users and often drive product strategy. Emerging techniques in AI and data science have the potential to complement these methods, if they are correctly integrated with these traditional methods. The insights each feed off one another, rather than being different streams of independent data. This ensures that you have a holistic UX design strategy that includes AI/data science without sacrificing traditional proven UX methods.
questions answered
- What do users & customers really need from our AI?
- Why is the AI experience failing? Why don’t they use it?
- How can we get the organization on board with a UX strategy?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- An ecosystem map, provisional customer journey and personas with the key areas for potential research identified
- Annotated customer journey maps with opportunities for data analysis and tracking
- An assessment based on what data is currently not available and/or interpreted that is relevant to the product or service design
- A recommended strategy with qualitative, statistical and/or data science opportunities for insights
How we do it
- Through in-depth internal stakeholders interviews and strategy and planning workshops, we’ll map out the business, ux and AI challenges/opportunities using a combination of methods.
- The tools we collaboratively employ include: Ecosystem Mapping, System Effect Analysis, Current State/Future State SWOT, Service Blueprinting
- Leading to Provisional Customer Journeys, Provisional Personas, Integrated Research and Product Planning
- Develop an integrated and focused product plan that combines data science and UX research approaches as well as your existing UX design and development approach.
What you get
You’ll benefit from our deep experience in UX strategies for AI. You’ll get:
You’ll benefit from our deep experience in UX strategies for AI. You’ll get:
- An ecosystem map, provisional customer journey and personas with the key areas for potential research identified
- Annotated customer journey maps with opportunities for data analysis and tracking
- An assessment based on what data is currently not available and/or interpreted that is relevant to the product or service design
- A recommended strategy with qualitative, statistical and/or data science opportunities for insights
Web
Brand
UX
Service
Clients we've helped with Experience Strategy
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
