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Intranet Usability Testing

Launch your intranet with confidence, increase uptake, and reduce support calls.

A usable intranet portal can increase productivity and collaboration, delight users, and minimize support calls. We’ll work with you to conduct intranet usability testing that will give you confidence and direction as you design or re-design your intranet portal.

Akendi intranet usability testing

questions answered

  • Is our intranet easy to use?
  • Can our users easily find information, navigate, and complete tasks?
  • Will users enjoy it, connect with our organizational culture, increase their use?

Ready for a free consultation?

+1 866.585.1660 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • A full analysis of the quantitative and qualitative test data
  • The root causes of each usability issue found
  • Practical, prioritized design recommendations to improve the intranet user experience
Akendi

How we do it

  • We’ll consult with your business stakeholders to understand needs and test goals for the intranet usability testing study.
  • We’ll develop the test protocol, recruit participants, and conduct the usability test sessions. This includes individual test sessions where we observe the user completing relevant tasks.
  • We will also analyze the test results and make them clear, actionable, and easy to communicate to others.
Akendi intranet usability testing Akendi intranet usability testing Akendi intranet usability testing

What you get

You’ll receive a comprehensive intranet usability testing report. It will validate your intranet portal’s performance in the hands of real users, and will include:

You’ll receive a comprehensive intranet usability testing report. It will validate your intranet portal’s performance in the hands of real users, and will include:

  • A full analysis of the quantitative and qualitative test data
  • The root causes of each usability issue found
  • Practical, prioritized design recommendations to improve the intranet user experience

Learn more?

Download and share with your team.

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Clients we've helped with experience testing

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Clients we've helped with Experience Testing

Telecom

BT

EE

Gamma

Ooredoo

Saudi Telecom

Telecom Italia Group

Healthcare

AstraZeneca

Careworks

GSK

MyMeds&Me

NHS

Roche

Siemens

Government & Public Service

Dwr Cymru Welsh Water

HMRC

NHS

The Cabinet Office

Education

MacMillan

Pearson College

St. Mary's University

University of Leicester


Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.