Digital Transformation

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Digital Transformation

While your organization’s focus is not solely on experience design, you know the power of Experience Thinking. Our strategic digital transformation program ensures that, at every turn, your organization knows how to innovate, create, and transform the digital experience audiences have as they discover and interact with you.

Akendi experience design management consulting

We help you to:

  • Keep the experience at the forefront
  • Build a team culture focused on experience first
  • Strategically grow capabilities in experience design
With a responsive design that adjusts for easy viewing on any device, our new website is convenient and accessible.”
Bill Fisch York Region Chairman and CEO

Creating successful experience transformations requires a proven strategy:

Innovation category

Innovation &


Virtual Experience Design Teamweeks to years

Keep Experience Thinking at the forefront in your organization wherever a virtual experience design team is deployed


Change Management in Designmonths to years

Create an organizational culture that’s focused on delivering exceptional customer and user experiences.


Workshops & In-house Traininghours to days

Build strategic capability in experience strategy, research and design through training and certification that keeps your team current and informed.

Clients we've helped with experience design

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Clients we've helped with Experience Design



Imperial College


Finance & Insurance




Government & Public Service

Dwr Cymru Welsh Water


How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.