Intranet Design Intranet Persona Research
Intranet Persona Research
Keep your intranet users at the centre of intranet strategy and ux design.
Your intranet can be a powerful enterprise tool for productivity, collaboration, and culture building – when employees feel good about using it. That’s the power of intranet personas! We’ll work with you to develop these personas that keep intranet users front-and-centre during the planning, design, and development of your intranet.
questions answered
- Who are our intranet users and what are their information needs?
- What are our intranet users’ characteristics & behaviours?
- How do our intranet users’ needs change ovet time?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A visualization of intranet personas that can be easily shared throughout your communications and development organizations.
- This tangible reference keeps intranet users “real” and top-of-mind during strategy, design, and development activities.
- Clarity on who your intranet users are, how they think, and what they need to complete tasks and achieve their goals.
- Validation of assumptions about intranet users; clarity on their information demands; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged in your organizational culture.
How we do it
- Through in-depth workshops, we’ll collaborate with your internal stakeholders and staff to capture their insights into the current intranet usage and structure.
- We’ll then conduct user research with your intranet users, gathering both qualitative and quantitative data through interviews, card sorting, and surveys – validating assumptions and gaining new insights.
- Finally, we’ll create intranet personas that represent each type of intranet user in a highly visual, engaging way that captures the key characteristics of each persona type.
What you get
You’ll benefit from our deep experience as intranet persona researchers and ux designers. You’ll get:
You’ll benefit from our deep experience as intranet persona researchers and ux designers. You’ll get:
- A visualization of intranet personas that can be easily shared throughout your communications and development organizations.
- This tangible reference keeps intranet users “real” and top-of-mind during strategy, design, and development activities.
- Clarity on who your intranet users are, how they think, and what they need to complete tasks and achieve their goals.
- Validation of assumptions about intranet users; clarity on their information demands; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged in your organizational culture.
Explore other types of experience mapping and persona research
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Clients we've helped with Experience Research
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
