UX Design for AI Chatbot UX Design
Chatbot UX Design
Design AI based chatbots that meet user’s expectations and businesses needs
Designing the “happy path” for a chatbot conversation is simple. We all know how an easy human conversation goes. The challenge with chatbots design is that a user can say or type virtually anything. And you have to be able to respond to that with a finite amount of resources. Our designs deliver to the best time and place for chatbots and avoid when they likely won’t help your business efficiency or customer experiences.
Experiences Delivered
- Chatbot experiences that are efficient and intuitive for your users.
- Design conversation architectures that increase business effectiveness.
- Chatbot UX designs that deliver excellent UX journeys for customers.
Ready for a free consultation?
+1 416.588.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.co.uk
What you get
- A collaborative, iterative design process that engages stakeholders along the way
- A chatbot product experience that matches business, users’ needs and exceeds their expectations
- A product that gives users a positive brand impression through a successful experience.
How we do it
- Create logic flows, experience maps processes and journeys.
- Integrate the chatbot experience into the rest of your digital experience and services.
- Test the experience with representative users and data.
- We bring it all together with your brand to create a fully realized, chatbot experience.
What you get
With our evidence-based, user-oriented approach to chatbot UX design, you’ll get:
With our evidence-based, user-oriented approach to chatbot UX design, you’ll get:
- A collaborative, iterative design process that engages stakeholders along the way
- A chatbot product experience that matches business, users’ needs and exceeds their expectations
- A product that gives users a positive brand impression through a successful experience.
Information
Card Sorting
Web
Clients we've helped with Experience Design
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation agency in chatbot user experiences. We are chatbot ux designers consulting for companies London, Cambridge, UK.
