UX Design for AI Ecosystem Mapping
Ecosystem Mapping
Identify and prioritize critical product relationships
Experiences don't occur in a vacuum. AI products don't work in a vacuum. When you are developing an AI product, you need to understand your users context and the broader system context. Ecosystem mapping allows you to do this in a structured and actionable way. This leads to insights on what you already understand about your customer, but also where you are lacking information and goals.
Questions answered
- How do I identify and prioritize critical relationships?
- When should I capture the product ecosystem?
- What types of ecosystem maps should we develop?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- Visualization of the Ecosystem - current and future state
- A clear plan with qualitative, statistical and data science opportunities for research
- Assessment of risks and opportunities transitioning from current to future state
- Identification of key journeys and relationships in the ecosystem and potential metrics
How we do it
We create an initial ecosystem map prior to a journey workshop through in-depth internal one on one stakeholders interviews. During strategic workshops we then discuss business goals, and existing research and data that illuminates details of the ecosystem.
- Create the initial inventory - what people, technologies, and institutions are relevant to your environment?
- Identify the frame(s) of reference: who or what is the focus of the challenge - there can be more than one frame of reference
- Analysis of the current state of the ecosystem and the potential future state
- Explore the implications on your strategy, product and/or service roadmap
What you get
An ecosystem map of the current and future state of your product or service:
An ecosystem map of the current and future state of your product or service:
- Visualization of the Ecosystem - current and future state
- A clear plan with qualitative, statistical and data science opportunities for research
- Assessment of risks and opportunities transitioning from current to future state
- Identification of key journeys and relationships in the ecosystem and potential metrics
Web
CX
UX
Service
Clients we've helped with Experience Strategy
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
