AI UX Testing
Launch your AI UX design with confidence, increase uptake, and reduce support calls.
A usable AI experience can increase productivity and collaboration, delight users, and minimize support calls. We will work with you to conduct AI usability testing that gives you confidence and direction as you design or re-design your AI experience.
questions answered
- Is our AI easy to use? Can our users easily find information, navigate, and complete tasks?
- Are their issues that would prevent adoption of the AI? Do users trust the results?
- Do users feel the AI “works with them”? Will users enjoy it?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A full analysis of the quantitative and qualitative test data
- The root causes of each usability issue found
- Practical, prioritized design recommendations to improve the AI user experience
How we do it
- We consult with your business stakeholders to understand project needs and AI test goals for the usability testing study.
- We develop the test protocol, recruit participants, and conduct the usability test sessions. This includes individual test sessions where we observe the user completing relevant scenarios using the AI tools.
- We will analyze the test results and make them clear, actionable, and easy to communicate to other stakeholders.
What you get
You’ll receive a comprehensive AI usability testing report. It will validate your AI experience performance in the hands of real users, and will include:
You’ll receive a comprehensive AI usability testing report. It will validate your AI experience performance in the hands of real users, and will include:
- A full analysis of the quantitative and qualitative test data
- The root causes of each usability issue found
- Practical, prioritized design recommendations to improve the AI user experience
Usability
UI UX
Service
Clients we've helped with Experience Testing
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is the Experience Thinking innovators, your AI user experience testing agency. We are ux testing for AI consulting for companies. London, Cambridge, UK.
