Intranet Design Card Sorting Research
Card Sorting Research
Organize intranet content so that users will easily find it.
Intranets have a way of growing out of control – but a well organized intranet portal gets better and more popular with time. Using intranet card sorting, we’ll give you quantitative feedback on how best to organize intranet content in a way that makes sense to users.
questions answered
- Where will our users naturally look for this information?
- What is the best terminology for navigation labels and buttons?
- What is the most logical categorization of content for our users?
Ready for a free consultation?
+1 416.8553367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- Strong guidance on an improved information architecture (IA) for your intranet portal
- Clarity what terminology and labels make the most sense to your users
- Certainty about task based content, what to include and how to organize it
How we do it
- We start with your stakeholders and audit the existing information architecture to understand the needs, goals, and challenges for the intranet.
- Develop an intranet card sorting research protocol that captures the key information that defines the relevant topics, terminology, journeys and content to be included in the card sort.
- Recruit intranet users and conduct the open and/or closed card sorting research. Usually a combination of in person and remote sessions using an online card sorting web app.
- Analyze the research results and provide clear input to an improved information architecture for the intranet portal.
What you get
You’ll know with confidence how best to categorize intranet portal content. You’ll get:
You’ll know with confidence how best to categorize intranet portal content. You’ll get:
- Strong guidance on an improved information architecture (IA) for your intranet portal
- Clarity what terminology and labels make the most sense to your users
- Certainty about task based content, what to include and how to organize it
Web
UX
Focus Group
Clients we've helped with Experience Research
BT
EE
Gamma
Ooredoo
Saudi Telecom
Telecom Italia Group
HealthcareAstraZeneca
Careworks
GSK
MyMeds&Me
NHS
Roche
Siemens
Finance & InsuranceAviva
Lending Stream
Nester
nGage
Royal Bank of Scotland
Riyad Bank
Government & Public ServiceDwr Cymru Welsh Water
HMRC
NHS
The Cabinet Office
EducationMacMillan
Pearson College
St. Mary's University
University of Leicester
Intentional Experiences
Akendi is an Experience Thinking innovation firm for user
experiences. We are a UX design, CX design, and user research
consulting company. Based in London, Cambridge, United Kingdom
