Mobile Design Mobile Usability Testing
Mobile Usability Testing
Launch your mobile offering with confidence.
Before you launch your mobile product or service experience you want categorical evidence that it will be successfully used by the target audience. Through mobile usability testing, we’ll validate your mobile experience in the hands of actual mobile users.
experiences validated
- How usable is our mobile product, service, or app?
- Is it easy to find information, navigate, and complete mobile specific journeys?
- Will our target users enjoy our mobile app or website?
How we do it Timing: 2 - 4 weeks
- We'll consult with your team to understand the mobile product and your testing objectives resulting in a usability test plan and protocol.
- We'll take care of recruiting end users, arranging the test facilities, and other logistics. We can work in-lab, in the field, and remotely.
- Through structured one-on-one sessions with users, we will observe them as they complete tasks using the mobile product on relevant devices.
- Captured and visualized test results so that they are clear, easily translated into design solutions, and communicated to others.
What you get
You’ll receive a comprehensive mobile usability testing report. It will validate the product’s experience in the hands of mobile users, and will include:
A comprehensive mobile usability testing report that includes:
- A full analysis of the quantitative and qualitative test data
- The root causes of each usability issue uncovered
- Practical, prioritized design recommendations for usability improvements
- Where relevant, suggestions for mobile innovations that you may not have considered
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Clients we've helped with Experience Testing
Blackberry
Telus
Rogers
Finance & InsuranceAviva
RBC
CIBC
Government & Public ServiceEDC
Treasury Board of Canada
York Region
Atlantic Lottery Corporation
HealthcareHealth Canada
YMCA
HRSDC
