— Get in touch with us

Mobile Usability Testing

Launch your mobile offering with confidence.

Before you launch your mobile product or service experience you want categorical evidence that it will be successfully used by the target audience. Through mobile usability testing, we’ll validate your mobile experience in the hands of actual mobile users.

Akendi mobile usability testing

experiences validated

  • How usable is our mobile product, service, or app?
  • Is it easy to find information, navigate, and complete mobile specific journeys?
  • Will our target users enjoy our mobile app or website?

How we do it Timing: 2 - 4 weeks

  • We'll consult with your team to understand the mobile product and your testing objectives resulting in a usability test plan and protocol.
  • We'll take care of recruiting end users, arranging the test facilities, and other logistics. We can work in-lab, in the field, and remotely.
  • Through structured one-on-one sessions with users, we will observe them as they complete tasks using the mobile product on relevant devices.
  • Captured and visualized test results so that they are clear, easily translated into design solutions, and communicated to others.
Akendi mobile usability testing Akendi mobile usability testing Akendi mobile usability testing

What you get

You’ll receive a comprehensive mobile usability testing report. It will validate the product’s experience in the hands of mobile users, and will include:

A comprehensive mobile usability testing report that includes:

  • A full analysis of the quantitative and qualitative test data
  • The root causes of each usability issue uncovered
  • Practical, prioritized design recommendations for usability improvements
  • Where relevant, suggestions for mobile innovations that you may not have considered

Learn more?

Download and share with your team.

Explore more experience testing

Akendi intranet usability testingIntranet
Akendi web usability testingWeb
Akendi ui ux usability testingUI UX
Akendi service experience testingService

Learn more?

Download and share with your team.

Clients we've helped with experience testing

View all clients

Clients we've helped with Experience Testing





Finance & Insurance




Government & Public Service


Imperial College London




Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.